"Outages like this show that, while the web is decentralized in theory, many major sites’ functionality is dependent on a handful of companies."
"Facebook represents a dangerous deviation in media history. Once upon a time, elites proudly viewed themselves as gatekeepers. They could be sycophantic to power and snobbish, but they also felt duty-bound to elevate the standards of society and readers. Executives of Silicon Valley regard gatekeeping as the stodgy enemy of innovation — they see themselves as more neutral, scientific and responsive to the market than the elites they replaced — a perspective that obscures their own power and responsibilities"
It unintentionally (I promise you) exploits a bug in the human OS that says that if someone says 5 wrong things and 2 right things, it is very difficult to get across 'Those 2 things are objectively right, but those 5 things are wrong, and so this person is, ultimately, wrong' without folks going 'But those 2 things are right.' And others going 'How can you trust this person who is saying things are wrong, when we know those two things are right.'