Ok. I tried plugging into Ethernet and thought that would fix it and it still didn’t work. Ugh... I’m going back tomorrow to test again. I’m not sure what to do especially for future events where I can’t access their router. Tomorrow I’m going to check my IP address setup and DNS
I just copied what Facebook gave me. It's worked before...
I am trying to see if I messed something up with the IP on the ATEM but I still cannot get it working...
I'm also now worried about connecting at locations for clients to stream for them... 😢
Facebook is likely to give you two things. A URL and a Key.
You may have copied the wrong thing.
In any case, the key looks wrong. Considering fixing that is easier than playing with network settings, that's probably a good place to start.
I may have figured it out.
I’m using a Thunderbolt adapter for Ethernet. I had to go to Settings > Sharing > Internet Sharing and turn on the adapter.. I switched the ATEM to DHCP and it worked.
I’m still a bit nervous now to use this on location though...