so funny thing about this whole @ghost fiasco is i wrote an article a while ago titled
9 Ways to Make Your SaaS Customers Hate You, Ranked
https://stackingthebricks.com/9-ways-to-make-your-saas-customers-hate-you-ranked/
9 Ways to Make Your SaaS Customers Hate You, Ranked
https://stackingthebricks.com/9-ways-to-make-your-saas-customers-hate-you-ranked/