ugh yeah this is the worst, when they run a transaction for ... • Aaron Parecki

Micah Silverman - #BLM - Wear a Mask https://twitter.com/afitnerd • Dec 15
Hey @AmazonHelp - I should be able to tie a bank account transaction from amazon back to an order. Instead, I've spent over an hour on chat support trying to track it down.

ugh yeah this is the worst, when they run a transaction for multiple orders or partially fulfilled orders, so the dollar amount doesn't match anything in your order history!

Portland, Oregon • 44°F

Tue, Dec 15, 2020 7:43am -08:00

1 like 5 replies
- Micah Silverman - #BLM - Wear a Mask
Have you written a response to this? Let me know the URL:
- 🌌🌵🛸Bret🏜👨‍👩‍👧🚙 twitter.com/bcomnes
  
  Whenever amazon splits a tx across multiple charges I get a "Credit Card transactions" line (usually) at the bottom of the invoice screen that contains exact amounts that are charged (usually indipendent from the amounts shown on the order)
  
  Tue, Dec 15, 2020 11:02pm +00:00 (via brid-gy.appspot.com)
- Aaron Parecki twitter.com/aaronpk
  
  oh gosh I forgot about tax... no sales tax in Oregon so all my transactions are a lot easier to find!
  
  Tue, Dec 15, 2020 5:38pm +00:00 (via brid-gy.appspot.com)
- Micah Silverman - #BLM - Wear a Mask twitter.com/afitnerd
  
  Nope. Not in this case. The order was broken up into multiple transactions (by Amazon). The invoice only had a single value for tax and another for discounts. Only way to get to the right # was to take the sub-transaction, calculate its tax and subtract the overall discount.
  
  Tue, Dec 15, 2020 5:37pm +00:00 (via brid-gy.appspot.com)
- Aaron Parecki twitter.com/aaronpk
  
  yeah also if you keep the email shipping notifications those usually contain the dollar amount charged and have a link to the orders, so searching email ends up being the fastest. I've gotten in the habit of keeping those emails around for this now.
  
  Tue, Dec 15, 2020 4:31pm +00:00 (via brid-gy.appspot.com)
- 🌌🌵🛸Bret🏜👨‍👩‍👧🚙 twitter.com/bcomnes
  
  Go to your orders, Click "open invoice" for all orders within range you are curious about Look at the bottom for card transactions and you will find the amount that hits your bank. At that point you have a bank tx that roughly aligns with a subset of the order unideal
  
  Tue, Dec 15, 2020 4:29pm +00:00 (via brid-gy.appspot.com)

Posted in /replies using monocle.p3k.io