Complete lack of acknowledgment of the problem, an accusation ... • Aaron Parecki

45°F

eneiluj https://framapiaf.org/@eneiluj • May 6
@aaronpk Which part disappoints you? I've red the whole thread and from what I get: When a fix is done, it will be available for everybody. Sounds good to me. I'm rather disappointed by such harsh criticisms. It does not sound fair considering the hard work Nextcloud team/contributors are doing to produce an amazing publicly available Free Software. #ILoveNextcloud 😉

Complete lack of acknowledgment of the problem, an accusation that the problem doesn't exist unless you're an enterprise customer paying for support, followed by an abrupt closing of the thread without any real response.

Portland, Oregon

Mon, May 6, 2019 3:35pm -07:00

1 reply
Have you written a response to this? Let me know the URL:
- eneiluj framapiaf.org/@eneiluj
  
  @aaronpk Well I guess it's quite stressful to provide software to such a huge amount of users. Check out the issue counter on Nextcloud server repo. Maybe there's a lack of tact in their answer but it does not justify the aggressive comments they get in return. Free software development is also about respect and constructive criticism IMHO. My (very basic and subjective) perception is that they say it's not fair to be attacked for a delay in the bug resolution. I'm sure the bug will be fixed.
  
  Mon, May 6, 2019 11:12pm +00:00

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